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IT&D Business Analyst MYSG & ID

City: Kuala Lumpur

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Information Technology & Digital

In IT and D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products.

Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen.

Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.

About the role

In this role, you will:

• Partners with business stakeholders/client to identify Information Technology and Digital demand for Nutrition Thailand and Vietnam markets, understand the business case/priority, and develop the detailed requirements.
• Documents and verifies business and user requirements for technology solutions, ensures understanding among technology partners, contributes to training and development, facilitates user acceptance testing and manages requirements changes.

Your responsibilities

Supports directly the business unit and provides IT&D Business Analysis and support to the Nutrition business units of Malaysia, Singapore and Indonesia markets.
Anticipates needs of supported business areas and works with local, regional and global IT&D partners to leverage information technology to achieve business results.
Translates IT&D strategies into operational goals and objectives, identifies necessary business resources and aligns IT&D demands with business priorities.
Communicates effectively within IT&D and business partners as well as with service providers to negotiate, influence and gain alignment on strategies and priorities.
Develops and maintains a network of credible and productive relationships with global product teams and global/regional IT&D partners inside MJN as well as with external service providers to identify the most effective ways to use Information Technology to achieve superior business results and drive strategy alignment.
Maintains awareness of global IT strategy and global programmes / system changes potentially impacting IT products in the supported Markets and drives alignment / focus on high impact/high priority areas.
Develops business case with estimate and effort while gathering high level requirements to enable business capabilities.
Contributes to a high-performance culture through effective leadership and engagement with internal/external stakeholders, including IT service providers.
Drives standardization and simplification of business processes to optimize technology-enabled business processes
Leads and educates business partners and service providers on IT&D processes and governance while challenging the status quo.

The experience we're looking for

BS degree in Information Technology or equivalent required
IT CBAP or equivalent IT Business Analyst certification desired
Minimum of 5 years of relevan experience working in a high-matrix global IT organization.
Experience in working with teams/projects across geographic locations
Recognized by key business partners as proficient in driving innovative and creative business solutions thru leveraging Information Technology.
Highly skilled in managing solution delivery partners/vendors.
Knowledge/understanding of financial principles, budgetary process, resource planning and allocation, and the fundamental drivers of sales and profit.
In-depth understanding of business/technical processes, interdependencies, and relevant industry trends.
Demonstrated proficiency on key IT processes such as SDLC (Waterfall/Agile), IT Project and Portfolio Management, IT Security, Risk and Governance.
Broad awareness of technology architecture and technology tools and trends with potential impact to business processes.
Assertiveness and ability to act as a change agent, as well as to manage business requirements to prevent scope creep.

The skills for success

Platform Engineering, Agile Best Practices, User Experience Design, Compliance Management, Communication and Collaboration, Problem Solving, Attention to Detail, Mentoring and Coaching, Cloud Computing, DevOps, Containerisation, AWS, Azure, Docker, Kubernetes.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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