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IT&D Senior Analyst - SAP Quality Management

City: Kuala Lumpur

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Information Technology & Digital

In IT and D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products.

Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen.

Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.

About the role

IT&D Senior Analyst – SAP Quality Management is responsible for supporting product roadmaps and delivery of major projects, enhancements and L4 support for all products within Manufacturing. The individual will provide subject matter expertise related to SAP Quality Management, Lab Management and related business processes. He/she will collaborate with both Global IT&D for Manufacturing, R&D, Connected Labs and ensure optimization of solutions in the functional area. Individual should have excellent communication skills and must showcase visible energy and passion for the role, willingness and experience level that will ensure success for the broader teams involved.

Your responsibilities

Act as the point of contact for the Quality workstream and work closely with business stakeholders to provide value to the business.
Implement short term and long-term projects in line with product strategy and roadmap.
Contribute to design workshops, solution assessment and recommendations.
Documentation of functional project deliverables (High-Level Requirements, Functional Specification, End-User Testing)
Provide SME support for BAU activities.
Govern and enforce the standardized solutions for projects, programs, and continuous improvement initiatives.
Collaboratively work with cross-functional teams, Global Process owners and business stakeholders to design and deliver global solutions, country-specific localizations as needed to meet statutory and regulatory requirements.
Collaborate with stakeholders, delivery partners, suppliers, and other product managers across the organization to ensure Product Group success.
Support teams of developers, configurators, and other subject matter experts to deliver small to medium-sized projects within time, budget, and quality constraints.

The experience we're looking for

7-10+ years of SAP experience with strong functional depth in Quality Management, implementation, support, rollout, and enhancement projects.
Proven experience of minimum of two full cycle implementations.
Strong understanding of end‑to‑end Quality Management processes and integration with other SAP modules such as MM, PP, PM, WM.
Hands on SAP configuration and technical skills to understand complex workflow requirements to develop detailed functional specifications is a must. Knowledge of ALE, IDocs, interfaces between SAP to SAP & SAP to Non-SAP systems is a must.
Experience with third party integration systems like MES, Connected Labs, factory applications.
Strong knowledge of Quality KPIs and compliance processes.
Experience working in global operations with multiple plants and cross-cultural teams.
Strong communication, leadership, problem-solving, and stakeholder management skills.

The skills for success

Platform Engineering, Agile Best Practices, User Experience Design, Compliance Management, Communication and Collaboration, Problem Solving, Attention to Detail, Mentoring and Coaching, Cloud Computing, DevOps, Containerisation, AWS, Azure, Docker, Kubernetes.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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