Business Development Manager - CIV
We are Reckitt
Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
Sales
Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.
About the role
Embark on a dynamic sales journey with Reckitt as a Business Development Manager. The Business Development Manager is responsible for delivering stretch sales and shipment targets, coverage and in – store presence (Distribution, Shelving, Pricing and Merchandising) across channels in the locations. The role is also responsible for bringing all Reckitt’s trade initiatives to the live locations.
Your responsibilities
- Responsible for ensuring key performance indicators (Sales, shipments, ECOs, MSL etc) are met in the assigned territory.
- Collaborates with distributors (DB) and Reckitt HQ team to deliver expectations and innovations.
- Evaluate at regular intervals, the service rendered, coverage and distributors and super stockists and take corrective actions if and is required to ensure the business is healthy.
- Monitor constantly Distributor stock, sales, and trade receivables of distributors and super stockists and take corrective actions if and as required, to ensure the business is healthy.
- Responsible for identifying and developing new business opportunities. This involves analysing hard data and extensive field visit.
- Ensure proper planning of area coverage plans and the implementation of systematic coverage of the territory and evaluate and modify the same at regular intervals.
- Responsible monitoring and reporting competitive activities happening within his locations in line with Reckitt’s policies and also access the activities’ possible impact on our business.
- Forecast brand wise / SKU wise sales within accuracy norms a month on month to ensure optimum stocks at the DB locations.
- Responsible for training his location(s) Distributor’s Sales Teams on all sales fundamentals and requisite selling skills needed to win in trade.
- Responsible for ensuring the veracity of all data shared by the Distributors with Reckitt for his location(s).
- Responsible for ensuring proper verification of claims as per Reckitt’s policies.
- Develop a growth strategy focused both on financial gain and customer satisfaction
- Conduct research to identify new markets and customer needs
- Develop and maintain strong relationships with key clients and stakeholders.
- Collaborate with sales and marketing teams to develop and implement strategic sales plans.
- Work closely with the business head, supply chain and the distributor teams to create processes between Reckitt and the distributors that are simple, robust and efficient facilitating unrestricted flow of necessary information on ordering, shipments and sales.
The experience we're looking for
- Good overall understanding of sales and distribution
- Relevant experience in FMCG, preferably in international markets
- Should have proven track record of building business in new territories
- Customer- oriented
- Proficiency in MS Office and SAP
- Proficiency in English and French
- Excellent communication and negotiation skills
- Time management and planning skills
- Able to handle complexities
- Entrepreneurial mindset; ability to work independently, demonstrating initiative and innovation.
- Familiar with the Côte d'Ivoire geography and understands the trade dynamics.
- Assertive in taking actions/calls.
- Capable of operating autonomously as the sole Reckitt representative in the country, ensuring accountability and efficiency
- Minimum of BSc. or HND in relevant fields.
- Proven work experience as a business development manager, sales executive or a similar role
The skills for success
Negotiation skills, Excellent interpersonal skills, communication skill, stakeholder management, organised, entrepreneurial mindset and planning skills
What we offer
With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
Equality
We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
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