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Import Associate Manager

City: Makati

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Supply

Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.

About the role

We're on the lookout for an analytical and forward-thinking Import-Export Officer to join our Supply Services team at Reckitt. You'll be the brains behind the seamless delivery of our products, ensuring they reach our customers quickly and efficiently. Your day-to-day impact on our supply chain will directly contribute to the satisfaction of millions who trust our leading consumer health and hygiene brands. If you have the drive to optimise and the vision to innovate, come help us deliver excellence in every click!

Your responsibilities

Manage end‑to‑end import logistics from origin to destination.
Coordinate with suppliers, freight forwarders, brokers, and internal teams for smooth shipment execution.
Monitor shipment schedules and proactively resolve delays or issues.
Ensure complete and accurate import documentation and duty/tariff computations.
Handle operational issues such as customs holds, discrepancies, and shipment delays.
Oversee daily shipment status updates and maintain import monitoring records.
Manage routing and approval of duties/taxes payments and related documentation.
Ensure compliance with customs regulations, tariff classification, and import laws.
Control import‑related costs and identify opportunities for savings and efficiency.
Use ERP and analytics tools (SAP, Oracle, Excel, Power BI) for transactions, reporting, and performance tracking.
Build strong relationships with vendors and internal stakeholders, providing timely shipment updates.
Validate, process, and resolve freight forwarder and broker billings and invoices.
Prepare and submit financial, import, insurance, and audit‑related documents and reports.Identify operational risks, implement mitigation plans, and support process improvements.
Support digital transformation, automation initiatives, and perform additional assigned tasks.

The experience we're looking for

Graduate of Bachelor of Science in Customs Administration or related field
With in-depth understanding on Importation and Exportation process and requirements (Air and Sea)
Knowledgeable of duties and taxes computation and basic costing; import and export procedures and basic customs regulation and processing procedure
At least 3 years experienced handling import exportation lead role, including filing and managing of claims
Highly proficient in the use and application of MS Excel, Power point and other data base software

TECHNICAL SKILLS:

Deep understanding of:

Import documentation and customs clearance processes
Incoterms and international shipping practices
Tariff classification and duty computation
Strong problem-solving and operational troubleshooting skills
Ability to manage multiple shipments and priorities in a fast-paced environment

Software & Analytical Skills

Proficiency in ERP systems (e.g., SAP, OTM, or equivalent)
Advanced Microsoft Excel skills (pivot tables, lookups, data modeling)
Experience with data visualization tools (e.g., Power BI, Tableau)
Familiarity with TMS/WMS systems
Highly analytical with the ability to interpret large data sets, identify trends, and drive data-backed decisions
Strong reporting and dashboarding capability

Preferred Qualifications

Experience in FMCG or highly regulated industries
Exposure to digital transformation or automation projects in logistics
Certification in supply chain (e.g., APICS, Six Sigma) is an advantage

The skills for success

Supply Chain Management, Relationship Management, Business Accumen, Advanced Analytics, Data Analytics, Improve business processes, Advanced Analytics, Data Analytics, Distribution Logistics, Logistics Management, Management Third-party Logistics Providers, Supply Chain Planning, Supply Management, Procurement.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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