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Regional Sales Manager - North

City: Manchester

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Sales

Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.

About the role

The North UK Regional Sales Manager is responsible for leading, coaching, and developing a team of nine Territory Managers to deliver outstanding commercial performance across the independent pharmacy channel. The role ensures execution of Reckitt’s OTC healthcare strategy, driving distribution, visibility, and advocacy for key brands while strengthening long‑term partnerships with pharmacy stakeholders.

Your responsibilities

Team Leadership & Performance Management

• Lead, motivate, and develop a team of nine Territory Managers across the North region.

• Set clear objectives, KPIs, and performance standards aligned to the national OTC strategy.

• Conduct regular field coaching days, performance reviews, and development planning.

• Build a high‑performance, insight‑led culture focused on execution excellence.

Commercial Delivery

• Own regional sales targets, ensuring consistent achievement through effective planning and prioritisation.

• Drive distribution, availability, visibility, and recommendation of Reckitt OTC brands.

• Analyse regional performance data to identify opportunities, risks, and tactical interventions.

• Oversee implementation of seasonal priorities and activation plans.

Territory & Customer Strategy

• Ensure Territory Managers apply structured segmentation and prioritisation across independent pharmacies.

• Support the team in developing tailored business plans for key accounts.

• Champion best‑in‑class call execution, including staff training, point‑of‑sale excellence and planogram compliance.

• Identify regional insights and feed them into national planning cycles.

Relationship & Stakeholder Management

• Build strong external relationships with pharmacy owners, buying groups and key regional influencers.

• Collaborate internally with key stakeholders across the wider Pharmacy Team and our sister Community Pharmacy Team to align regional execution with brand and channel priorities.

Coaching & Capability Development

• Strengthen field capability across selling skills, commercial acumen, product knowledge, and pharmacy engagement.

• Provide consistent coaching on influencing skills, business planning, objection handling, and value creation.

• Onboard new Territory Managers and promote a culture of continuous learning.

Operational Excellence

• Collaborate closely within our OTC Ops team to support and drive outperformance.

• Ensure accurate reporting, CRM usage, and adherence to company processes.

• Manage, review & approve team expenses and customer MLD investment effectively.

• Uphold Reckitt compliance, ethics, and safety standards across field activity.

The experience we're looking for

Required Skills & Experience

• Proven experience managing field‑based sales teams in FMCG, OTC, or healthcare sectors.

• Strong knowledge of the UK pharmacy landscape desirable, ideally within independent pharmacy.

• Demonstrated ability to drive sales performance through coaching and strategic territory management.

• Excellent communication, influencing, and stakeholder‑engagement skills.

• Strong analytical capability with proficiency in interpreting commercial data.

• Highly organised, resilient, and able to lead through change.

Success Measures

• Achievement of regional sales and distribution targets.

• Growth in core OTC brands and priority categories.

• High levels of compliance, call quality, and pharmacy execution.

• Strong team capability, engagement, and retention.

• Effective cross‑functional collaboration and contribution to national strategy.

The skills for success

Work under pressure, Excellent writing skills, interpersonal skills, communication skills stakeholder management, organised.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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