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Head of East Africa Expansion

City: Nairobi

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Sales

Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.

About the role

Are you ready to lead Reckitt's growing expansion business in Africa and deliver exceptional results? As the Head of East Africa Expansion at Reckitt, you'll have the opportunity to drive growth in our total product portfolio and foster relationships with customers and distributors. We are searching for a determined and experienced business leader who thrives in a dynamic environment and dedicates themselves to sales excellence. Seize this chance to make an impact and propel your career forward with a team that values your unique contributions.

Your responsibilities

Building and maintaining strong relationships with key client stakeholders at senior and mid‑management levels.
Leading cross‑functional collaboration across territories and departments, including marketing, account management, and operations, to support sales initiatives and ensure exceptional customer service.
Monitoring market trends, competitive landscapes, and economic indicators to inform pricing decisions, product mix, and sales approaches.
Setting annual sales targets, sales quotas, and gross‑profit plans; managing forecasting, pipeline development, and performance tracking.
Developing, and coaching a high‑performing sales team while fostering a culture of accountability, continuous improvement, and operational excellence.
Managing national sales operations, including resource planning, team assignments, and performance management.
Driving adoption of sales and marketing automation platforms and ensuring consistent sales processes and data quality.
Overseeing reporting and analytics to provide insights on demand generation, pipeline health, conversion metrics, market segmentation, and win/loss performance.
Defining and enforcing database quality standards and leading data improvement initiatives across sales and marketing.
Work collaboratively with the sales and marketing teams and fosters a culture of continuous process improvement
Championing the company’s values, offerings, and partnerships through clear communication and stakeholder engagement.
Analyse pipeline and lead data, deliver periodic reporting to the sales and marketing teams providing key business insights: typical reporting relates to Demand Generation, Pipeline Forecast and Trends, Conversion Rates, Target Account, Market Segmentation, Win/Loss, Age.
Report on key KPIs related to the lead and the opportunity waterfall in order to implement a consistent closed loop between marketing and sales.
Through reporting and analytics, validate the quality of the lead and pipeline data and provide guidance to improve the overall data quality.

Skills, capabilities & experience we're looking for

Understand the impact of operational initiatives from a sales or marketing perspective.
Prepare reports and use appropriate mode of communication.
Proficiency at analyzing data, building reporting, and making strategic recommendations based on data and trends.
Manage multiple projects and work to tight deadlines.
Proven success track record working in a fast-paced, high-growth environment.
Keen business sense, with the ability to find creative business-oriented solutions to problems.
Proven communication and presentation skills.
Manage client relationships with seasoned negotiation skills.
Keep the process excellence and data management.
Previous business management experience in the region, primarily markets such as Uganda, Tanzania & Horn of Africa
Bachelor’s degree in Business Administration, Marketing, or a relevant field.
Minimum 5 years’ experience in a similar role or Sales Leadership role

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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