Commercial Quality Specialist

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Research & Development​

In Research and Development, we're full of highly skilled talents that include Scientists, Engineers, Medical, Clinical and Regulatory professionals - all working to create a cleaner, healthier world. With nine Centres of Excellence, we continually seek out new opportunities by using science, our entrepreneurial flare and our fearless innovation to develop and enhance our existing portfolio, never compromising on quality or performance.

We do the right thing, always, by ensuring we act with responsibility and integrity, by complying with regulatory legislation across the globe, whilst ensuring our products are safe for our consumers and are to the highest quality.

The size of our organisation means you'll have the opportunity to learn and work in different functions within R&D, giving you exposure to different disciplines, teams and environments. You will also have access to our Research and Development Academy, designed to develop our team and allow you to grow in our great organisation.

About the role

Commercial Quality oversees product quality throughout distribution and post market.  The Commercial Quality Specialist manages embellishment activities, releases, and quality holds to ensure that all products for NA market transported under secure and controlled conditions, received and managed at the Logistics Center (LC) handled properly ensuring achievement of Right First Time and customer service goals.

Your responsibilities

• Acquire and maintain a precise working knowledge of all cGMP’s, Operating Procedures, all product information, and documentation.
• Possess and communicate a working knowledge of LC and CMO processes and workflow.
• Analyze errors and deviation from process and procedures, hold key stakeholders accountable, and provide guidance to correct.
• Maintain knowledge of WMS and SAP systems.
• Ensure that Hold Notifications are made to appropriate internal and external stakeholders.
• Maintain quality system processes, such as Change Control, Supplier Management, Deviations and Investigations, CAPA, etc.
• Identify functional and process gaps and develop and deploy training to correct knowledge gaps at the site.
• Manage relationship with 3PL stakeholders and assure EH processes and procedures are followed.
• Assuring complaints involving product quality are thoroughly investigated.

The experience we're looking for

• Minimum of a BA or BS degree, preferably in a scientific or technical field such as Chemistry, Chemical Engineering, Industrial Engineering, Mechanical Engineering, Manufacturing Engineering or similar.
• 5+ years’ experience in Quality Assurance / Quality Control Systems in a regulated environment.
• Must have experience with quality tools such as: SPC, Advanced Quality Planning, Control Plans, FMEA, Root-Cause Analysis, Six Sigma, cross-functional problem-solving teams, etc.
• Experienced in Good Manufacturing Practices and Good Distribution Practices.
• Experienced in quality systems, such as ISO 9000, GMP, and Auditing.
• Experience working in ISO14001:2004 environment preferred.

The skills for success

Commercial Awareness, Business Partnership, Collaboration, Partnership building, Ability to challenge the status quo, Propose improvement, Accountability, Adaptability, Collaborator, R&D, Product Lifecycle Management.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

US salary ranges

US Salary Ranges 

104,000.00 - 156,000.00

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.