Quality Operator

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Supply​

Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.

About the role

The Quality Operator serves as a key link between quality assurance and production execution, ensuring products are manufactured to Reckitt quality standards, Right First Time (RFT) expectations, and GMP requirements in a safe, compliant, and efficient manner. The position balances ownership of quality-critical controls, documentation, and compliance with hands-on operation of the production line to meet daily output requirements. The Quality Operator works under the day-to-day direction of the Team Captain and reports directly to the Shift Supervisor.

For current employees, pay is evaluated based on current pay, pay‑range placement, and compensation guidelines.

Your responsibilities

• Own and control critical quality parameters for assigned equipment and systems, including reject systems, On-Line Vision/Verification (OLV), check-weighers, and metal detectors.
• Complete all In-Process Checks (IPCs), pre-start checks, functionality checks, and completion checks in accordance with batch record requirements.
• Participate in quality incident and deviation investigations by gathering relevant data related to the incident and documenting findings in the quality system.
• Accurately complete batch records and all other required documentation in full compliance with established procedures and cGMP requirements.
• Perform material reconciliation at the completion of a work order to ensure materials were not mixed, quantities are accurate, and waste is properly identified and recorded.
• Execute SAP transactions as required to support product flow and material movement within the area.
• Issue, verify, and document materials in accordance with batch documentation and system requirements.
• Performs all essential functions of a Production Operator, including equipment operation, monitoring, and routine adjustments. Actively operates the production line between quality and process checks, and as required to meet production demands, ensuring continuous and efficient production.
• Follow all safety protocols, wear required protective equipment and proactively identify safety improvements using internal reporting tools.
• Take ownership of individual training plans and support cross-training efforts.
• Complete additional tasks as assigned.

The experience we're looking for

• Minimum of two years of experience operating manufacturing equipment and performing quality checks in a manufacturing or similar environment.
• Must have experience working in a GMP‑regulated environment.
• Experience using an ERP system, preferably SAP.
• Must have a stable employment history with a record of satisfactory attendance and punctuality.

The skills for success

• Ability to read, write, and speak English sufficiently to understand work instructions, complete documentation, and apply required knowledge.
• Basic math and computer skills sufficient to perform calculations, data entry, and system transactions.
• Demonstrated strong attention to detail and accuracy in both documentation and execution of tasks.
• Ability to complete routine quality checks and inspections in accordance with documented procedures.
• Ability to follow detailed instructions, adapt to change, and learn new processes.
• Strong teamwork and collaboration skills, with the ability to work effectively with individuals from diverse backgrounds and functions.
• Demonstrated ability to provide and receive constructive feedback while maintaining a positive and professional attitude.
• Ability to flex between quality oversight responsibilities and hands‑on production operation based on business needs.
• Ability to use a pallet jack.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.