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Executive - HR Operations - Employee Lifecycle(Thai Speaker)

City:  Samut Prakan

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Human Resources

Our HR Team are the force for good that bring Reckitt's ambition to life. We work together to ensure the delivery of sustained profitable growth by unleashing the power of our purpose, people and performance. Now is an exciting time to be part of shaping the future of HR, influencing an exciting global organisation, while developing business and functional leadership skills, all at the same time. Whatever your role in our HR community, you'll take ownership of your projects and workstreams. We focus on developing our leaders to spearhead our culture and growth, so you'll be supported and mentored to deliver the right plans to drive business performance - and we'll celebrate the results with you along the way.

About the role

As a HR Analyst at Reckitt's Shared Services Centre, you will dive into data-driven environments where your insights have the power to shape our HR landscape. This is a role for those who find stories in numbers and strength in analytics. If you're ready to support informed decision-making and drive innovation in our HR strategies, we invite you to bring your analytical thinking to a place where it can truly make an impact.

In addition, this role requires Thai language expertise to support HR operations and employee lifecycle processes for Thailand and Thai-speaking stakeholders, particularly within the Global People Services (GPS) Employee Lifecycle (ELC) processes.

Your responsibilities

  • supporting ASEAN, North Asia, MENARP & Africa region.
  • Provide HR services, such as handling queries and providing first-line advice and guidance. Executes data transactions or system transactions where these cannot be performed by self-service or automation.
  • Act as a Thai language SME to support employee lifecycle processes (e.g., onboarding, changes, offboarding) that require Thai language proficiency, including documentation review and employee communication.
  • Interact with other subject matter experts (e.g. HR business partner, CoE, etc.) and internal teams (e.g. solutions team) to identify the best solutions for employee queries
  • Engage and build strong relationships with in-market stakeholders (e.g., HRBPs, employees, managers in Thailand) to ensure effective communication, service alignment, and resolution of queries.
  • Serve as a key liaison between Shared Services and Thailand market, ensuring local nuances, policies, and employee experience are well understood and reflected in service delivery.
  • Prioritise cases and conduct continuous follow ups / check-ins to ensure case closure following the SLA.
  • Raise continuous improvement opportunities.
  • Able to demonstrate and combine a methodical and organized approach to work situations with high attention to detail.
  • Professional and customer focused on your approach including absolute discretion and sensitivity in handling confidential matters and information.

The experience we're looking for

  • Bachelor’s degree in any field from a recognized university or relevant professional qualifications.
  • Must be computer literate and proficient in MS Office applications, especially Excel (i.e. v-lookup, nested if, string, pivot table, and other advanced Excel functions and formulas)
  • Good knowledge of HR Systems such as ServiceNow, SuccessFactor, and HRIS will be added advantage.
  • Possesses strong analytical abilities and excellent communication skills
  • Effectively manages time and responsibilities with a high degree of autonomy
  • Ability to work under pressure and tough deadlines
  • Good command of spoken and written English.
  • Fluency in Thai (spoken and written) is required to support Thailand market stakeholders and HR processes.
  • Candidates with any relevant experience in HR administration and procedures are preferred; however, fresh graduates are encouraged to apply.

The skills for success

Data and Analytics, HR Process Improvement; Process management; HR Process improvement, Storytelling; Data led storytelling, Strategic mindset, Digital literacy, HR Data Analsyis; Data management; Employee data management, Commercial accumen, Solutioning.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.


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