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Quality Compliance Leader - HC

City: Samut Prakan

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Research & Development

In Research and Development, we're full of highly skilled talents that include Scientists, Engineers, Medical, Clinical and Regulatory professionals - all working to create a cleaner, healthier world. With nine Centres of Excellence, we continually seek out new opportunities by using science, our entrepreneurial flare and our fearless innovation to develop and enhance our existing portfolio, never compromising on quality or performance.

We do the right thing, always, by ensuring we act with responsibility and integrity, by complying with regulatory legislation across the globe, whilst ensuring our products are safe for our consumers and are to the highest quality.

The size of our organisation means you'll have the opportunity to learn and work in different functions within R&D, giving you exposure to different disciplines, teams and environments. You will also have access to our Research and Development Academy, designed to develop our team and allow you to grow in our great organisation.

About the role

The role is responsible for leading and maintaining robust Quality and GMP systems to ensure compliance with global quality standards, regulatory requirements, and Reckitt policies. This position drives continuous quality improvement, oversees audits, deviations, change control, complaints, and CAPA processes, and partners closely with cross‑functional teams to ensure product quality, patient and consumer safety, and operational excellence at the Bangplee factory.

Your responsibilities

Lead the development, implementation, and ongoing management of the company’s GMP system.
Own and drive the quality system, including deviation management, change control, and risk management, ensuring timely and effective closure.
Lead and monitor Quality KPIs at both local and global levels to ensure targets are met.
Prepare and lead internal quality audits for the Bangplee factory in accordance with relevant SOPs, ensuring compliance with GMP, GDP, ISO 13485, and regulatory requirements.
Drive standards deployment and quality system initiatives, ensuring site compliance with regulatory requirements and timely follow‑up of actions arising from external audits.
Coordinate with cross‑functional teams at the Bangplee factory to ensure all product and process non‑conformities are properly raised and managed through the deviation reporting system.
Ensure all required changes are raised through the change control system in line with Bangplee SOPs, with defined actions completed and post‑approval obtained prior to implementation.
Lead and coordinate investigations into complaints and deviations, ensuring effective Corrective and Preventive Actions (CAPA) are identified and implemented to prevent recurrence.
Track and ensure closure of all actions arising from quality deviations and GMP corrective actions.
Educate, train, and monitor Quality Assurance inspectors and relevant staff to ensure understanding and compliance with established quality procedures and standards.
Be responsible for Annual Product Quality Reviews (APQR), Management Reviews, and Post‑Market Surveillance (PMS).
Ensure compliance with global quality standards, GMP, and applicable regulatory requirements and procedures.
Ensure incoming quality training and annual quality training programs meet established requirements.
Manage and oversee pest control activities at the site.

The experience we're looking for

3–5 years’ experience in a manufacturing site and/or technical center, preferably within a multinational pharmaceutical or FMCG environment.
Strong working knowledge of QMS, GMP, GDP, PIC/S, ISO 13485, and other applicable standards.
Demonstrated track record of strong delivery and execution.
Proven people management experience, with the ability to lead, develop, and influence teams at all levels.
Flexible thinker with pragmatic problem‑solving skills.
Proven experience managing multifunctional and/or multinational projects.
In‑depth knowledge of quality responsibilities, systems, and standards.
Willingness to relocate internationally for career development opportunities within a global organization.
Demonstrates Reckitt values: Achievement, Teamwork, Entrepreneurship, and Commitment.

The skills for success

Commercial Awareness, Business Partnership, Collaboration, Partnership building, Ability to challenge the status quo, Propose improvement, Accountability, Adaptability, Collaborator, R&D, Product Lifecycle Management.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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