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Clinical Study Manager

City: Shanghai

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Research & Development

In Research and Development, we're full of highly skilled talents that include Scientists, Engineers, Medical, Clinical and Regulatory professionals - all working to create a cleaner, healthier world. With nine Centres of Excellence, we continually seek out new opportunities by using science, our entrepreneurial flare and our fearless innovation to develop and enhance our existing portfolio, never compromising on quality or performance.

We do the right thing, always, by ensuring we act with responsibility and integrity, by complying with regulatory legislation across the globe, whilst ensuring our products are safe for our consumers and are to the highest quality.

The size of our organisation means you'll have the opportunity to learn and work in different functions within R&D, giving you exposure to different disciplines, teams and environments. You will also have access to our Research and Development Academy, designed to develop our team and allow you to grow in our great organisation.

About the role

Role Purpose:

To optimise the generation and delivery of robust evidence to meet business objectives. Partnering effectively with Reckitt cross functional teams and clinical vendors, the role provides health outcomes and consumer-centric strategic input into projects and contributes to business objectives being translated into study endpoints and claims.
To deliver clinical studies to meet business objectives in accordance with SOPs, relevant standards and regulatory requirements.
To deliver best practices in clinical study conduct.

Your responsibilities

This is a role within the Clinical Operations team to meet business objectives through insight into Reckitt products from available data, sound oversight of clinical study activities and the generation of robust clinical study evidence.

INSIGHT

Utilise clinical study data from previous studies for strategic use.
Give valid interpretations and any limitations from past data.
Assist in giving expert operational advice (e.g. innovative approaches such as methods, models and techniques to achieve claims and endpoints) on more complex clinical topics.
Gain strategic awareness about projects related to assigned clinical studies.

EVIDENCE

Act as a clinical representative:

Lead the study teams for assigned clinical studies in a global matrix structure, building effective relationships with study teams, ensuring agreed timelines are met.
Attend the Scientific Review Committee meetings and any other strategy meetings for the assigned clinical studies, as required.
Contribute into the evaluation of probability of success and potential risks when clinical studies are being planned against business objectives.
Build effective relationships across Medical Affairs and Evidence Generation and the wider Reckitt Business to set up, execute and deliver appropriate clinical studies.
Assist in representing Reckitt in the external environment, e.g. working with KOLs, Regulators etc. as required, optimising project development strategies.

Perform day-to-day activities:

Manage and oversee Cosmetics & VMS clinical studies of low to medium complexity. Coordinate clinical study activities across the assigned local and global cross functional study team.
Assist in the appropriate assessment, selection and contract negotiations with vendors.
Ensure appropriate management of vendors for outsourced activities.
Ensure the clinical elements of vendor standard operating procedures are in place and meet local, global and Reckitt requirements.
Ensure the external vendor staff are sufficiently trained and experienced to conduct each specific clinical activity.
Ensure study designs and endpoints for planned clinical studies are in line with the required standards for cosmetic and VMS clinical testing and are optimal for meeting the study objectives.
Author or review Protocols.
Author or review various other study related documentation.
Author or review clinical study reports.
Manage and adhere to agreed timelines for studies.
Support outsourcing team with the management of payments to vendors and study budgets.
Assist in providing regular status reports to Senior Management.
Assist in filing essential study documents and correspondence in the eTMF.
Assist with eTMF archiving.
Support the development of slide sets, reports and publications (abstracts, posters, manuscripts) for internal and external communication of study results.

The experience we're looking for

At least 2-3 years of experience in the planning, execution and oversight of clinical studies preferably in consumer healthcare, cosmetic or VMS industries or at a Contract Research Organizations or clinical vendor environment.
Strong understanding of China’s regulatory requirements for cosmetic and/or VMS product registration, efficacy evaluation and clinical testing standards, including CSAR, BMOA guidelines, ICH-GCP and applicable global/regional regulations.
Solid scientific background in cosmetics, dermatology, skin biology or related fields with knowledge of skin science and skin measurement methodologies is preferable.
Understanding of Cosmetic/VMS product development process and corporate and operational business needs is desirable.
Proven project management capability, with demonstrated success managing multiple studies/projects simultaneously, including planning, timelines, risk management, and issue resolution.
Strong ability to liaise with multiple stakeholders between global and local teams.
Strong organisational skills, meticulous attention to detail, and ability to handle complex workflows involving multiple stakeholders.
A proactive, “can‑do” mindset, with initiative and the ability to work independently while contributing to a team‑oriented environment.
Strong analytical and communication skills, with the ability to translate clinical outcomes into clear, concise, claims‑ready messaging.
Computer literate, with advanced proficiency in Microsoft Office (Excel, PowerPoint, Word), and familiarity with digital data capture platforms or study management tools.
Ability to work effectively in a fast‑paced, matrixed, multinational organisation.
Fluency in Mandarin; strong English proficiency for collaboration and reporting.

The skills for success

Task Execution Under Pressure, Makes strategic Business Decisions, Business accumen, Commercial Awareness, Objective Setting, Accountability, Consumer Insight, Creative Direction, R&D, Change Leadership, Product Lifecycle Management, Business Partnership, Collaboration and partnership building, Relationship Management, Adapt to changes in technological development plans, Ability to challenge the status quo and propose improvement, Innovation Processes, Digital transformation for R&D, Quality and Manufacturing.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Job Segment: Clinical Research, Medical Research, Clinic, Dermatology, Counseling, Healthcare