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SCSE Manager (Senior Associate)

City: Shanghai

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Research & Development

In Research and Development, we're full of highly skilled talents that include Scientists, Engineers, Medical, Clinical and Regulatory professionals - all working to create a cleaner, healthier world. With nine Centres of Excellence, we continually seek out new opportunities by using science, our entrepreneurial flare and our fearless innovation to develop and enhance our existing portfolio, never compromising on quality or performance.

We do the right thing, always, by ensuring we act with responsibility and integrity, by complying with regulatory legislation across the globe, whilst ensuring our products are safe for our consumers and are to the highest quality.

The size of our organisation means you'll have the opportunity to learn and work in different functions within R&D, giving you exposure to different disciplines, teams and environments. You will also have access to our Research and Development Academy, designed to develop our team and allow you to grow in our great organisation.

About the role

To lead global durex Sensory and Consumer Science related projects, partnering with Global R&D in Thailand, China IW Innovation Hub and global Marketing team. To plan & design right consumer product research to answer key business questions. Provide insightful and relevant data/insights to enable business growth. To build Consumer Science capability in Greater China region.

Your responsibilities

• To build and manage efficient and productive local, national, creative and on-line consumer panels to give the Reckitt community access to consumers in your region.

• Design, execute and manage quantitative and qualitative consumer research studies (i.e. focus groups, 1:1 interviews, ethnography, online surveys etc.), to produce actionable consumer insights and meet the required standards, project objectives and agreed timelines.

• To proactively identify and trial new consumer interaction approaches and methodologies to gain and explore superior and emerging behaviours and insights.

• To develop and execute capabilities in support of Reckitt initiatives in: o Product use behaviour and marketed product feedback o Insight and need generation, exploration and screening o Concept creation, screening and optimization o Prototype evaluation and proof of performance feedback o Early design/visualization support • To identify, form and manage productive relationships with appropriate third parties with value added external consumer capability.

• To ensure that all consumer work complies with Market Research codes of best practice and that data protection requirement are adhered to.

• To actively participate in the development and implementation of best practices across the SCSE team

• Focus on Germ Protection category

The experience we're looking for

• Significant experience within FMCG or consumer health companies in product categories where consumer science makes up an important part of product development.

• Strong hands-on Consumer research experience – designing and conducting qualitative and quantitative consumer research studies with 6+ year’s experience.

• Able to effectively translate technology opportunities into winning consumer propositions. The drive to take an idea from conception through to realization.

• Experience in insight generation and data analysis from structured and unstructured data.

• Ability to integrate sensory and consumer methods into research plans, integrate data and draw conclusions that could generate motivating concepts in line with brand strategy.

• Experience presenting to small/medium groups (<20) and senior management.

• A genuine and demonstrated passion in product innovation/development within FMCG industries.

• An excellent team player, willingness to become part of a very close knit team and work in collaborative fashion with team members. • Must be self-motivated, a natural leader and ambitious.

• Fluent in English Language

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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