GBS Supply Role Mapping Specialist

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.
Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

GBS

Behind our iconic power brands that touch millions of lives daily – from Dettol and Lysol to Durex and Nurofen – lies a dynamic and vital engine: Reckitt's Global Business Services (GBS). 

Fuelled by a culture of positive energy and co-creativity - while learning together - OneReckitt GBS is at the forefront of our business, driving efficiency, standardisation, and innovation across our global operations. We're a fast-paced, purposeful team, constantly seeking to optimise our processes, leverage cutting-edge technology, and deliver exceptional value to every corner of Reckitt. We’re not a traditional back-office function; we’re a strategic powerhouse where diverse individuals with bright minds come together to solve complex challenges, shape future capabilities, and build a better global business that directly helps achieve Reckitt’s mission.

About the role

The GBS Supply Role Mapping Analyst is part of the GBS Supply Organisational Change Management Team who are responsible for coaching the deployment sites through their change journey to maximise system adoption and achieve stabilization of new processes and ways of working. The Role Mapping Analyst will support the GBS Supply Training Lead with all aspects of access administration and analysis. They are responsible for assisting the market OCM team and Super Users in maintaining the Role Mapping documentation.

The role is responsible for coordinating and driving end-to-end role mapping activities across GBS Supply deployments, ensuring alignment between business processes, SAP security roles, training needs, and user access requirements. The role partners closely with Security, OCM, Training, GPOs, deployment teams, and local business stakeholders to support role mapping governance, data quality, reporting, and deployment readiness.

Your responsibilities

• Manage role mapping templates, standards, and deployment data quality
• Facilitate and drive role mapping workshops and stakeholder decision-making
• Ensure alignment between SAP security design, business roles, and training audiences
• Coordinate and oversee role provisioning activities required for deployment testing and training readiness
• Own production, analysis, and interpretation of SoD and TNA reporting
• Perform quality control on role mapping data - checking & cleansing (Role Maps, TNAs, User Data)
• Act as the SME for role mapping, SAP access, and role-related deployment queries
• Provide deployment readiness assessments for role mapping activities
• Drive enhancement of role mapping processes, reporting, tooling, and documentation
• Provide support during UAT, in assessing and advising on role-mapping related “defects” and issues
• Support cutover and hypercare activities related to access and role mapping
• Produce high quality deployment documentation, for example, programme deliverables, detailed access reports, site specific support materials for reference post go-live
• Support training scheduling activities

The experience we're looking for

• Experience supporting SAP deployment or access management activities
• Experience of working in a dynamic, time-pressured environment
• Experience in using ticket management systems would be an advantage
• Knowledge / experience of IT Service Management an advantage
• Experience of working on IT Projects an advantage

The skills for success

• Knowledge of SAP systems (ECC) and SAP deployments, in particular SAP Security & Authorisations background
• Highly skilled in Excel – Power Query and MS Access would be advantageous
• Ability to manage and prioritise workload to given deadlines
• Excellent English language skills both verbal and written

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.