Healthcare Development Lead (North)

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Medical​

Our Medical team turns science and clinical data into world-beating products and ideas. We develop the products, and build the medical community relationships, that fuel our growth. Our competitiveness and relentless innovation set us apart. And, every day, we go above and beyond to support our consumers at every stage of life.

Our dedication drives the sales of our portfolio across designated paediatric and OBGYN office and hospital segments, where we work with them to make sure the people in their care benefit from having access to our trusted nutritional products.

Our team are trusted to set the direction we need to deliver outstanding results. And because our areas of expertise are so critical to Reckitt's success, we develop and cultivate business relationships with key decision makers like physicians, M.D., office staff, hospital staff and others in the consumer influence network.

About the role

As a regional leader within our NHS customer-facing team, you will lead and develop a team of Healthcare Development Managers to drive sustainable growth of the Mead Johnson Nutrition portfolio.You will translate national strategy into clear regional priorities and focused account plans, helping your team navigate NHS decision-making and progress guideline, formulary and pathway opportunities. Combining strategic commercial leadership with hands-on coaching, you will build team capability, strengthen customer engagement and turn opportunities into measurable adoption, sales and market share growth.

Your responsibilities

• Lead, coach and develop a regional team of Healthcare Development Managers to deliver sales and market share objectives.
• Translate national strategy into clear regional priorities and account plans, focusing resources on opportunities with the greatest potential.
• Coach the team to navigate NHS decision-making, identify relevant stakeholders, build clinical support and progress guideline, formulary and pathwayopportunities through to implementation.
• Lead regular account and opportunity reviews, using milestones, prescribing insights and performance measures to identify barriers, adapt plans and agree clear next actions.
• Build capability across account planning, stakeholder engagement, negotiation and the effective use of clinical and health-economic evidence.
• Support the development of compelling clinical and economic value propositions, working with internal specialists and remaining actively involved in complex or strategically important accounts.
• Build strong relationships with senior NHS stakeholders and lead or support key customer meetings and negotiations.
• Collaborate with Medical, Marketing, Commercial Excellence, Finance and other teams to deliver regional priorities and customer plans.
• Take accountability for regional commercial performance, including sales, market share, trade investment, rebates and customer agreements within agreed company requirements.
• Develop team capability through regular coaching, one-to-one conversations, field visits, development planning and actionable feedback.
• Use performance and account insights to make informed decisions about priorities, investment and resource allocation.
• Contribute regional expertise and customer insights to the wider Nutrition leadership team and commercial strategy.

The experience we're looking for

• Strong experience leading commercial or sales teams within the NHS environment, with a track record of delivering results through others.
• Experience coaching and developing key account managers, particularly in account planning, prioritisation and execution.
• Strong understanding of NHS decision-making and experience engaging senior clinical and commercial stakeholders.
• Experience translating national commercial strategy into actionable regional and account plans.
• Hands-on experience progressing NHS guideline, formulary or pathway opportunities and supporting successful implementation and adoption.
• Practical experience using health-economic evidence, including cost-effectiveness and budget-impact considerations, to support customer decision-making.
• Experience using commercial, prescribing and account insights to evaluate performance and adjust priorities.
• Strong people-management experience, including development planning, constructive feedback and managing performance concerns with appropriate support.
• Experience negotiating and managing NHS commercial arrangements, such as customer agreements, trade investment or rebates.
• Degree-level education or equivalent relevant experience.
• Marketing experience would be beneficial.

The skills for success

People Leadership and Coaching, Strategic Account Management, NHS Stakeholder Engagement, Commercial Judgement, Evidence-Based Influencing, Negotiation, Analytical Thinking, Collaboration, Adaptability, Commercial Acumen, Stakeholder Management, Account Planning

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.