IT&D Change Manager, Digital Transformation, Supply
We are Reckitt
Information Technology & Digital
Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen.
Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.
About the role
Reporting to the IT&D Supply Genesis Programme Lead, the IT&D Supply Genesis OCM Lead is responsible for leading organisational change management activities supporting the Genesis AI transformation programme across all of Supply.
The role ensures successful adoption of AI-enabled capabilities by driving structured change management, communication, training, and user adoption initiatives across IT&D and supply stakeholders.
The OCM Lead works closely with programme leadership, product teams, and business stakeholders to prepare teams for new ways of working enabled by Genesis solutions
Your responsibilities
Change Management Strategy
- Develop and execute the organisational change management strategy for Genesis
- Assess organisational impacts from new AI-enabled solutions
- Implement structured change frameworks to support adoption
Communication & Stakeholder Engagement
- Develop programme communication strategies
- Create leadership communications and user updates
- Ensure consistent messaging across programme stakeholders
Training & Capability Development
- Design and deliver training programmes for Genesis solutions
- Develop enablement materials, guides, and learning content
- Coordinate training sessions and workshops for users
Adoption & Change Tracking
- Monitor adoption metrics and user engagement
- Identify barriers to adoption and implement mitigation actions
- Report change readiness and adoption progress to programme leadership
The experience we're looking for
Essential
- Strong experience leading organisational change management in large programmes
- Experience designing communications and engagement strategies
- Experience developing training and capability-building programmes
- Strong stakeholder management skills across global organisations
- Experience supporting technology or digital transformation initiatives
Desirable
- Experience supporting AI or data transformation programmes
- Experience in procurement or supply chain transformation
- Experience applying change management methodologies such as Prosci or ADKAR
The skills for success
What we offer
Equality
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