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We are Reckitt
Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
Sales
Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.
About the role
You will work on the front line of strategic execution and at the centre of product delivery within a FTSE10 Company and one of the top 3 TV advertisers in the UK – with results that consistently outperform our competitors.
Our brands are Number 1 or Number 2 brands in all their primary markets and we work with key retail players like Tesco, Boots, Asda and Sainsbury (amongst many others!). You will be able to say that you work for the most successful market innovator in the sector – with 30% of sales over three years coming from new products – and a company recognised for the strength of its commercial capabilities, offering numerous career opportunities.
Your responsibilities
- Develop working relationships with TOP 5 Grocery customer and deliver account objectives
- Support to develop and implement the annual business plan for account portfolio.
- Achieve Net Revenue, Gross Margin, 4P targets (Product, Placement, Price & Promotion) for a specified account.
- Working with the in-store merchandising team to deliver best practice in-store sales execution, on shelf availability and promotional compliance.
- Analysis of sales data, to generate insights and produce recommendations to grow our business execute NPD launches at best.
- Work cross-functionally with Supply Services to ensure that sales forecasts are accurate and adequate stock levels are available within the customers supply chain system.
- Work with marketing teams to implement best-in-class promotional execution and visibility for all trade promotions.
- Support or run key projects within your account, developing new opportunities where appropriate.
The experience we're looking for
We are looking for a commercially driven individual with experience managing customer relationships and delivering business results. FMCG experience is preferred but not essential; we are open to candidates from other commercial, retail, or consumer-facing industries who can demonstrate strong account management and financial skills.
- Proven experience in account management, sales, or customer-facing commercial roles.
- Track record of managing external stakeholder relationships, including customers, buyers, or trade partners.
- Strong communication and influencing skills, with the confidence to present recommendations and build credibility with external stakeholders.
- Experience negotiating commercial agreements, managing objections, and balancing customer and business priorities.
- Results-focused mindset, with evidence of delivering or exceeding sales, revenue, profit, or KPI targets.
- Strong analytical capability, with the ability to leverage data and insights to identify growth opportunities, evaluate category performance, and develop commercial recommendations.
- Experience supporting or participating in Joint Business Planning (JBP) processes and strategic customer discussions.
- Demonstrated financial and commercial acumen, including experience managing budgets, trade investment, or P&L performance.
- Understanding of key financial metrics such as revenue, profitability, ROI, market share, and margin, with the ability to translate financial objectives into actionable commercial plans.
- Comfortable working cross-functionally and managing multiple priorities in a fast-paced environment.
- Action-oriented, entrepreneurial, and highly motivated to deliver results and drive growth.
The skills for success
Key Account Management, Account Management, Ecommerce, Analysing sales and Ecommerce data, Field sales; Field sales management, Consumer Insights; Shopper Insights; Customer Insights; Category Analysis, Collaboration and partnership skills; Influencing, Consultative Selling, Perform product planning, Business accumen; financial accumen, commercial accumen, Sales negotiation, Strategy Execution, Operational Excellence.
What we offer
With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
Equality
We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
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