Senior Manager, Creative Agency Partnerships

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Marketing Excellence​

Marketing is at the heart of Reckitt. We pride ourselves on our unique way of driving growth for some of the world's most loved and trusted health, hygiene and nutrition brands.
Our purpose and fight are what motivates us to design and deliver distinctive communications throughout our consumer funnel, so that we deliver category growth as well as a positive impact on society.

With extensive media and digital teams embedded throughout the organisation, we measure both our business and our societal impact. Our global teams lead on our overarching brand strategy, brand guardianship and innovation pipeline in close partnership with R and D. Leaving our local marketing teams to deliver on our regional goals in partnership with our Sales teams.

With the scale of our 2500 marketing community - alongside our leading-edge Marketing Academy - your opportunities to grow and upskill will be extensive.

About the role

This is a unique opportunity to shape the future of Reckitt’s creative agency ecosystem during a time of exciting transformation. We’re looking for a strategic and collaborative team member to step into the role of Senior Manager, Creative Agency Partnerships.

This is a unique opportunity to lead key relationships with Reckitt’s global agencies of record (AORs) and in-house studio partners - driving performance, streamlining operations, and ensuring we have the right creative partners for every brief. The goal? Deliver exceptional creative work, faster and more efficiently.

You’ll work cross-functionally with marketing, procurement, and studio teams to ensure our agency model delivers the creative and operational excellence our brands need to thrive both globally and locally.

Your responsibilities

Transformation & Change Management:

• Champion Reckitt's evolving creative partnership strategy by communicating, embedding, and scaling new partnership models globally.
• Spearhead the strategic planning and execution of advertising agency selection processes, aligning them with Reckitt's brand objectives and marketing strategies.
• Support the operationalisation of Reckitt’s new Area-based operating model (CAP), ensuring agency workflows and team structures are aligned with regional ways of working.

 

Global Agency Partnership Management:

• Act as a global strategic advisor, influencing Reckitt’s brand leaders and marketing teams on optimal agency configurations to maximise creative impact.
• Own day-to-day global relationships with Reckitt’s AORs and key creative partners, ensuring strong governance, role clarity, and delivery against retainer scope.
• Collaborate with brand, studio, and procurement leads to oversee agency performance programs to drive continuous improvement.
• Partner with Procurement to negotiate contracts, scope of work, and pricing structures to ensure optimal value for the organisation.
• Drive improvement plans where partners and or client teams underperform across creative and partnership KPIs.

Global Collaboration & Model Adoption:

• Guide internal stakeholders on agency roles, ways of working, and partnership principles in Reckitt’s new area-led communications model.
• Act as a central hub connecting global and regional marketing teams with the right creative partners, tools, and governance structures.
• Lead the strategic planning and execution of agency RFPs, pitch processes, and partner transitions across global and area teams.
• Support change management efforts that embed creative excellence, inclusive marketing, and operational clarity across the ecosystem.

The experience we're looking for

• 10–12 years in advertising, marketing, or agency operations, including significant experience managing AOR relationships across multiple markets.
• Proven ability to lead agency selection and onboarding processes, negotiate scope and rates, and build governance models that scale.
• Experience navigating large, matrixed global organisations - balancing central strategy with regional or local needs.
• Demonstrated success driving creative or operational transformation, ideally within FMCG or similarly dynamic categories.

 

Personal attributes:

• Strategic Leadership: Ability to connect creative excellence with commercial outcomes and long-term transformation goals.
• Operational Rigor: Strong in systems-thinking, project management, and process design with clear focus on efficiency and quality.
• Partnership Mindset: Builds strong relationships across internal teams and agency partners; can inspire trust and hold teams accountable.
• Change Champion: Comfortable leading through ambiguity, guiding stakeholders through evolving models and new ways of working.
• Effective Communicator: Clear, concise, and confident across written, verbal, and presentation formats, with the ability to influence senior stakeholders.

The skills for success

Consumer Insights, Analytical skills, Category Strategy, Presentation skills, Drive Innovation, Marketing optimization Digital Marketing, Brand activation, Commercial acumen, Collaboration, P&L management, FMCG/Consumer Health Experience, eCommerce.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.