Senior National Account Manager

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Sales​

Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.

About the role

You will be at the forefront of Reckitt’s commercial execution — shaping strategy, driving category growth and delivering best‑in‑class performance with some of the UK’s biggest retailers. Our brands consistently outperform the market, and our commercial teams are recognised for their capability, pace and ambition.

At Reckitt, Sales is a true engine of the business. You will work in a fast‑paced, entrepreneurial environment where decisions are made quickly, ownership is encouraged, and opportunity to shape long‑term strategic partnerships.  

Your responsibilities

We’re looking for a commercially sharp, results-driven leader who thrives in a fast-paced environment and knows how to turn strategy into action. This is a highly visible role, offering broader exposure than typical industry equivalents, with regular interaction with senior stakeholders across Commercial, Finance, Supply Chain, Marketing, and Category.

Here’s what will set you up for success:

• Own the Commercial Agenda: You’ll take full responsibility for your account portfolio - driving revenue, margin, and trade investment targets that make a real impact.
• Create Winning Customer Plans: You’ll craft and execute Joint Business Plans that deliver growth for both Reckitt and our retail partners.
• Lead High-Stakes Negotiations: From trade terms to promotional plans and space allocation, you’ll secure agreements that give our brands the edge.
• Champion In-Store Excellence: You’ll bring new launches and category initiatives to life on the shelf—making sure our products stand out and sell through.
• Build Strategic Partnerships: You’ll develop strong, multi-level relationships with key customers and internal teams to unlock new opportunities.
• Forecast & Optimize: You’ll deliver accurate forecasts, manage trade budgets, and keep supply chain planning efficient and agile.
• Lead & Inspire: Coach and develop your team, setting clear direction and expectations, providing honest feedback, and building capability for the future. You’ll actively contribute to a strong leadership culture within the wider commercial community. 

The experience we're looking for

• Degree-level education and several years in FMCG sales or account management.
• Commercial Leadership: Demonstrated experience owning full P&L responsibility, making trade-offs, and leading complex negotiations with confidence and credibility.
• Strategic Thinking: Ability to build Joint Business Plans, deliver category strategies, and turn insights into action.
• Analytical Strength: Highly numerate with forecasting and demand planning expertise; confident using data to drive decisions.
• Influence & Communication: Skilled at building multi-level relationships and presenting to senior stakeholders.
• Agility & Working at Pace: Comfortable operating in a dynamic, often changing environment—able to prioritise ruthlessly, adapt quickly, and maintain momentum under pressure.
• Leadership & Drive: Experience coaching teams, managing priorities under pressure, and delivering results with a proactive mindset.
• Technical Know-How: Strong Excel and PowerPoint skills; familiarity with retail data tools is a plus. 

The skills for success

Key Account Management, Account Management, Ecommerce, Analysing sales and Ecommerce data, Field sales; Field sales management, Leadership skills, Consumer Insights; Shopper Insights; Customer Insights; Category Analysis, Collaboration and partnership skills; Influencing, Consultative Selling, Customer strategy; Channel strategy, Sales strategy development, Perform product planning, Business accumen; financial accumen, commercial accumen, Sales negotiation, P&L Management, Strategy Execution, Operational Excellence.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.