Senior Quality Manager, CI, Emerging Markets

We are Reckitt

​Research & Development​

In Research and Development we're full of highly skilled talents that include Scientists, Engineers, Medical, Clinical and Regulatory professionals - all working to create a cleaner, healthier world. With nine Centres of Excellence, we continually seek out new opportunities by using science, our entrepreneurial flare and our fearless innovation to develop and enhance our existing portfolio, never compromising on quality or performance. We do the right thing, always, by ensuring we act with responsibility and integrity, by complying with regulatory legislation across the globe, whilst ensuring our products are safe for our consumers and are to the highest quality. The size of our organisation means you'll have the opportunity to learn and work in different functions within Research and Development, giving you exposure to different disciplines, teams and environments. You will also have access to our Research and Development Academy, designed to develop our team and allow you to grow in our great organisation.

About the role

As the Senior Manager of Maintenance & Expansion, you will nurture a talented team and foster an environment where creativity meets strategy to deliver industry-leading projects. Your expertise will be a beacon guiding R & D efforts, aligning them with Reckitt's ambitious goals. By pioneering processes and collaborations that transform the marketplace, your impact will resonate not just within our walls, but across the globe.

Your responsibilities

- Communicates and implements the Continuous Improvement Strategy for the Emerging Market Quality organisation that is aligned with and supports the Business, Supply Chain, and Quality objectives. 
- Effectively collaborates with business partners, key stakeholders, and regional quality leadership to ensure that plans are supported and achieved.   
- Provides leadership and direction to Quality Continuous Improvement resource.
- Stays informed of emerging trends, evolving regulations, and best practices to drive continuous improvement. 
- Leverage knowledge of local regulatory requirements, combined with global quality standards, to guide decision-making and direct resources towards areas of greatest risk.
- Ensure that local teams are aware of and responsive to key risk areas, helping to mitigate potential non-compliance or quality issues.
- Quality Compliance & Risk Management
- Utilise key Reckitt business processes, and partner with the key stakeholders to integrate and execute the Change Control process to minimise risk to product quality / safety / compliance.
- Identifies, assesses and mitigates potential quality risks throughout commercial quality to ensure the appropriate risk strategies are in place to protect product quality and consumer safety. 
- Works with the Compliance & Performance team to analyse performance data to identify trends, risks, and areas for improvement, prioritizing quality efforts in collaboration with regional teams.  
- Direct leadership of high-profile improvement project execution across the Area, along with generating executive updates to key stakeholders.
- In collaboration with the Regional Quality Directors / Managers, implements quality improvement initiatives to drive continuous improvement of processes, systems and procedures.
- Coach and mentor employees across the regional quality organisation to drive a Continuous Improvement mindset and to drive capability.  
- Drive a Continuous Improvement culture, supporting teams to improve processes, drive value and create cost savings without compromising compliance or quality. 
- Ability to communicate complex quality issues and concepts in a clear and concise manner to cross functional teams and senior leaders.
- Collaborate with other departments (R&D, Supply, & Commercial) throughout the product lifecycle to ensure quality alignment.
- Provides leadership, feedback, and coaching.  
- Contributes to succession planning for the region, identifying talent.

The experience we're looking for

- Bachelor’s degree or higher in a scientific or technical discipline (Engineering, Food Science, Chemistry/Microbiology, or related).  
- Knowledge of Process capability techniques, Six Sigma methodology and Root Cause Analysis.
- Knowledge of the Quality requirements for the product portfolio of the region including but not limited to MHRA, FDA, ISO 13485, MDR, TGA, etc.
- Knowledge and understanding of GDP requirements.
- Knowledge and experience in functional roles of Quality, Regulatory and Supply Chain, and demonstrated ability to apply experience to develop strategies and execute action plans to resolve critical issues. 
- Strong leadership and people development skills.
- Effective communication skills, both verbal and written, and the ability to assess risks and shape decision making.
- Background in consumer health or pharma regulated products preferred. 
- Ability to take a technical topic and translate for an executive audience.
- High problem-solving proficiency: ability to resolve complex problems where analysis of situations or data requires an in-depth evaluation.
- Ability to collaborate cross-functionally.
- Acumen in setting goals and objectives for the Business, self, and others.
- Effectively manage resources and business strategies to develop action plans

The skills for success

Business Strategy, Task Execution Under Pressure, Makes strategic Business Decisions, Business Acumen, Commercial Awareness, Objective Setting, Accountability, Consumer Insight, Creative Direction, R&D, Change Leadership, Product Lifecycle Management, Business Partnership, Collaboration and partnership building, Relationship Management, Adapt to changes in technological development plans, Ability to challenge the status quo and propose improvement, Innovation Processes, Digital transformation for R&D, Quality and Manufacturing.

What we offer

Equality