Head of Sales

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Sales​

Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.

About the role

Are you passionate about relationship-building and nurturing business growth? As Key Account Team Lead at Reckitt, your strategic vision will energise our teams and amplify our customers' success. This role goes beyond traditional sales — it's about creating an impactful customer strategy, leading negotiations, and pioneering innovations that drive growth. Here, leadership means more than just managing; it's about inspiring and innovating — taking every opportunity to elevate our work and drive mutual growth with one of our largest national customers.
 

Your responsibilities

Sales Planning
1.Develop strategy on how to build the business with key customers and implement, in line with the marketing, brand and digital strategies and omni channel strategies for sustainable growth.
2.Lead the development and implementation of the annual trade & sales plans, channel plans and JBPs with customers
3.Initiate and evaluate the reduction of trade spending to deliver higher net revenue 
4.Achieve and deliver Net Revenue target and COP goals for all channels in Taiwan.
Sales Execution
5.Develop together with the National Account Heads, trade terms by customer that leads to maximum volume, profit, customer satisfaction and product availability at appropriate cost.
6.Ensure that sales plans deliver superior 4P execution and win in the retail trade level, including Omni development
Category & Trade Marketing
7.Lead Reckitt to achieve ‘Category Champion’ status with key customers
8.Develop and apply effective trade marketing tools and techniques
Customer Relationship
9.Build and maintain effective customer relationship to build strong loyalty and commitment to Reckitt business
10.Maintain healthy relationship with all distributor and vendors to ensure healthy business operation
Cross-Team Collaboration
11.Partner with the marketing organisation to develop business plans for new brands and categories and lead the sales organisation in implementation
12.Work closely with Supply team to initiate and evaluate the improvement of sales forecast accuracy 
Leadership & Coaching
13.Lead and motivate the sales force to achieve excellent customer relationships and business results
14.Coach and develop key talent within sales organisation
Others
15.Lead the development and deployment of Sales/Channel/Category best practice tools

The experience we're looking for

-Experience with fast-moving consumer goods company of at least 10 years proven track record Experience with managing key international retailers of at least a National Account level 
-Proven 8-10 years’ experience as a sales leader in at least a mid-size business, Additional functional experience, preferably in Marketing, Trade Marketing and/or Finance is an advantage
-High profile role, with proven experience of influencing Managers at senior management level.
-Educated to minimum bachelor’s degree level in a commercial subject.
-Fluent in English with at least one other language preferred.

The skills for success

Key Account Management, Account Management, Ecommerce, Analysing sales and Ecommerce data, Field sales; Field sales management, Leadership skills, Consumer Insights; Shopper Insights; Customer Insights; Category Analysis, Collaboration and partnership skills; Influencing, Consultative Selling, Customer strategy; Channel strategy, Sales strategy development, Perform product planning, Business accumen; financial accumen, commercial accumen, Sales negotiation, P&L Management, Strategy Execution, Operational Excellence.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.