BPO - OTC Finance

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Information Technology & Digital​

In IT&D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products.

Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen.

Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.

About the role

Business Process Owner (BPO)  OTC Finance  includes Sales & Accounts Receivable (AR)  and is a strategic and challenging role deploying technologically driven OTC Finance (AR & Sales) processes in SAP ERP system whilst working with various local business units, ensuring compliance with globally defined processes. 

The scope includes Invoice Receipt (EDI), Payment collection, Cash Allocation, Goods Receipt, Stock Returns, Credit Limit Management, Collection Management and Dispute Management,OR be a Subject matter expert in the area of pricing, promotional spend, rebates, accruals, settlements and customer master data. The role includes interfaces to critical front office systems including Siebel (CRM), High Radius and Remote Order.

Your responsibilities

• Structure, present and facilitate business change assessment workshops to identify country variances to the global operating model
• Responsible to review, challenge and escalate change for approval as required. Minimise the number of ‘local’ process exceptions
• Lead Change Control Board meetings
• To drive change management activities required by global finance initiatives
• Provide process expertise to project teams re process in scope 
• Point of escalation for any process related change request from deployment teams
• Creates, updates and maintains relevant documentation based on changes to global template (including SOPs, User Guides, training materials).
• Responsible for the definition, execution and approval of system testing (including scripts).
• Work with operating model & controls teams to ensure early identification of country variances to standard processes 
• Work with country teams to drive the implementation of pre-requisites and alignment to operating model.
• Proactively identifies internal and external best practices that will enable improvement of the deployment methodology or end-to-end processes

The experience we're looking for

• Experience of working in a complex, matrix organisation with a global scope. FMCG experience desirable but not essential 
• Knowledge and understanding of End-to-End Supply Chain, Sales & Finance processes
• Ability to engage and manage different level stakeholders and multicultural audience/s through superior communication and presentation skills
• Proven ability to deal with and manage conflict
• Ability to manage multi-layered project/s with inter-dependencies
• Project Mgmt., 6 Sigma qualification
• Knowledge of SAP S/4 HANA 

• Openness to business trips (about 40% of working time)

The skills for success

Advanced Analytics, Data Analytics, Project Management, Programme Management, Design Thinking, Digital Transformation, Change Management, Adoption, Technology Adoption Lifecycle, Stakeholder Relationship Management, Vendor Management, Outstanding Communication, stakeholder engagement.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.