Business Process Owner Quality

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​IT & D​

In IT&D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products.

Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen.

Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.

About the role

This is a strategic and challenging role designing & deploying optimized Quality Business Processes and technologically driven solutions in SAP systems.

The role involves working with various business units, locally and globally, across manufacturing and commercial, ensuring compliance with globally defined processes, as well as alongside Global Process Owners, Super Users, Site Management, Site End Users, other BPO’s, SAP Business Analysts & Solution Architects, etc, to enable successful continuous improvements and support to the deployments.

Your responsibilities

• Support to country/factory project teams with functional expertise in E2E Quality processes, by leading fit gap, development, testing, organizational readiness, change management, go live and Hypercare.
• Driving continuous improvement in Quality functional area.
• Structure, present and facilitate fit & change workshops to identify site/country variances to the global template.
• Ensure financial and operational controls are in place and in line with the process.
• Ensure regulatory and compliance aspects are in place.
• Document and maintain the Key Design Principle in functional area.
• Compile and maintain respective Template Process documentation.
• Review, challenge and process appropriate change requests.
• Review local process variations to standard model.
• Minimize the number of ‘local’ process exceptions or deviations.
• Provide process expertise to project teams regarding Quality processes.
• Be a point of escalation for any process related change request.
• Write, review and sign off process documentation & SOP’s including country localizations.

The experience we're looking for

• Detailed knowledge of end-to-end quality assurance and quality control processes.
• Demonstrable knowledge, experience and understanding of Quality, with specific strength in Manufacturing Quality and knowledge of Commercial Quality process.
• Knowledge in other process areas where there are touchpoints with Planning like Procurement, Production, Warehousing, Production, Maintenance etc an advantage.
• Good understanding and experience with quality management methodologies and tools.
• Hands on experience in quality laboratory practice, quality control, inspection, results recording, usage disposition, stock statuses, batch management, stability, release process, certificates, defect management, quality assurance, supplier evaluation, etc.
• Experience of working with SAP QM, an advantage.
• Having high level understanding in other touchpoint areas (Production, Warehouse, Maintenance, Planning), an advantage.
• Degree qualified or equivalent
• Experience of working in a Quality function in a complex, matrix organization with a global scope. (ideally, 10+ years manufacturing quality experience).
• Previous experience in a Business Process Owner role an advantage.

The skills for success

Quality Assurance, Quality Control, GMP, Good Manufacturing Practice, GDP, Good Distribution Practice, GxP, Manufacturing Quality, Commercial Quality.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.