Business Process Owner - RTR
We are Reckitt
Information Technology & Digital
Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen.
Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.
About the role
Imagine having significant impact on vital business processes for one of the world leading consumer goods companies. As our IT&D Business Process Owner - RTR, you will be the expert behind smoother, faster, and more efficient workflows throughout Reckitt. It's not just about analysis; it's about reinventing how we do what we do best, and you're at the forefront of this transformation. We're offering an outstanding opportunity to champion change, innovate systems, and elevate the performance of our finance, supply chain, HR, and CRM functions. Ready to unlock your potential and power our progress?
Your responsibilities
- Act as custodian of end-to-end business processes (L1-L4) including:
- High level business process flows.
- Fully documented Global Business Process template design for each major sub-process.
- Financial controls and Reports within each process.
- Represent Business Process at individual Business change assessment analysis sessions in markets to ensure all business requirements are considered (and documented via User Requirements specification).
- Ensure that any business needs driving a requirement for customisation are strongly challenged and options for process redesign are considered.
- Assure that justification for customisations is documented and change progressed via governance model in place.
- Update relevant documentation based on changes to the standard global process template (including SOPs, Core Business Models, User Guides, training materials, etc.).
- Participate at preparation of the training materials.
- Responsible for the resolution/review of issues, risks, and business impacts for the owned process.
- Identify internal and external best practices that will enable improvement of the standard end-to-end process.
- Lead Super User forums dedicated to process improvement and knowledge sharing.
- Lead process governance forum for owned process.
The experience we're looking for
- Qualified accountant.
- Previous business/finance experience – 5-10yrs in various finance roles (ex. Financial, Commercial Controller, Systems Accountant). International experience is a plus.
- SAP knowledge (preferably both implementation and in business use).
- Good knowledge of end-to-end business processes (PTP, R2R, Controlling, O2C).
- Six Sigma / PRINCE methodology certifications would be added advantage.
- Positive & can-do attitude, good team player.
- Very good communication skills (fluent English is a must), organisational ability and strong presentation skills coupled with excellent interpersonal skills with calm & cheerful disposition.
- Ability to multi-task and work under pressure.
- Knowledge of SAP S/4 HANA desirable but not essential
- Willingness to travel to Reckitt’s international sites.
The skills for success
Advanced Analytics, Data Analytics, Change Management, Adoption, Technology Adoption Lifecycle, Project Management, Programme Management, Design Thinking, Digital Transformation, User Experience Design, Change Management, Adoption, Technology Adoption Lifecycle, Stakeholder Relationship Management, Outstanding Communication, stakeholder engagement, Portfolio Management, Data Governance, Product Compliance, Governance, Advance Analytics, Data Analytics.
What we offer
Equality
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