Global HR Delivery Manager
We are Reckitt
Human Resources
About the role
Enable consistent delivery of the people agenda across a select portfolio of CHQ functions.
The role will coordinate recurring HR delivery, improve global workforce reporting and handoffs, and be responsible for optimizing, standardizing the service delivery across Business Leaders. The role will also coordinate to move core set of activities to either permanent service owners in Global Business Services, or Technology (Rai - AI tool) with Manager self-service.
Success in this role will be demonstrated through the consistent delivery of key people processes, enhanced data accuracy and reporting capabilities, and a measurable increase in process simplification, automation, and self-service adoption.
Your responsibilities
- Coordinate key people processes and the annual HR calendar across assigned functions, ensuring timely completion of milestones and activities.
- Prepare and maintain standard guidance, communications, reporting, and workforce data to support effective HR delivery.
- Support the implementation of organizational changes and monitor progress against agreed plans.
- Coordinate service delivery across HR Business Partners, HR Operations, Employee Relations, and specialist teams, ensuring clear ownership and effective handoffs.
- Escalate service gaps, recurring issues, risks, and dependencies to support proactive resolution and continuity of service.
- Drive the simplification and standardization of recurring HR activities, reducing duplication, manual effort, and unnecessary reporting.
- Identify and implement opportunities for automation, self-service, and the transition of stable activities to permanent service owners or technology-enabled solutions.
The experience we're looking for
- A solid background in HR Information Systems or similar field within an international company.
- Practiacal experience in using HRIS platforms such as SAP SuccessFactors, Workday or Oracle HCM.
- Experience in HR operations across hire to retire, service delivery, project delivery or HR transformation
- Practical knowledge, delivery-focused and comfortable operating through change and ambiguity
The skills for success
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Strong planning, coordination and stakeholder-management skills
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Comfortable working with workforce data and reporting
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Able to improve processes and work across team boundaries
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HR Process Improvement and process management
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Data led storytelling and digital literacy
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HR Data Analsyis - employee data management
What we offer
Equality
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