HRSS Analyst

City: Warszawa

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

About the role

As an HR executive for the HR Shared Services team, you will provide comprehensive transactional and query management support for Hire to retire processes.

Your responsibilities

• Works as part of an experience squad aligned to ‘Hire to Retire’ services for Poland and other European large markets.
• Provides HR services, such as handling queries and providing first-line advice and guidance. Executes data transactions or system transactions where these cannot be performed by self-service or automation.
• Interact with other subject matter experts (e.g. BHR, CoE, factory HR etc.) and internal teams (e.g. solutions team) to identify the best solutions for employee queries.
• Prioritise cases and conduct continuous follow ups/ check-ins to ensure case closure.
• Drive continuous improvement in HR service delivery.
• Gain cross disciplinary HR knowledge to deliver end to end ownership of customer experiences.
• Raise continuous improvement opportunities.

The experience we're looking for

Minimum 2-3 years of working experience in HR Shared Services.
HR qualification or related degree.
Excellent Microsoft applications knowledge (Excel; Word; PowerPoint).
Fluent Polish and English (and German / Italian / Spanish / Hungarian / French).
Conversant in Success Factors, Service Now will be beneficial.
Able to manage transactions with competing priorities and multiple stakeholders is essential for this role.
A strong knowledge of HR best practices in Shared Services environment.
Basic change management skills to deliver new processes into Shared Services.
Attention to details.

What we offer

• Employment on the basis of a employment contract in an international organization with an established position on the market
• Essential work tools: mobile phone and laptop
• Annual bonus
• Private medical care
• Life insurance
• 1 additional day off to celebrate a birthday
• Access to the MyBenefit Cafeteria
• Store with Reckitt products at attractive prices
• Discount card for shopping at Carrefour
• MS Office package with the possibility of free installation on a private computer
• Paid employee referral program and Flexible working hours

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.