IT&D Manager
We are Reckitt
About the role
The IT Manager - Commercial offers an exciting opportunity to push boundaries and have a big impact by supporting one of the most critical markets within Reckitt. The incumbent will work across all business units within the Northern European Market and will be a key contributor to unlock the full potential of our digital investments.
Your responsibilities
- Realise the value from our global IT&D services, products and programmes
- Create competitive advantage with our customers, consumers and external partners from IT&D capabilities
- Create symbiotic business partnering with key functional leaders in the market
- Drive the reduction of local IT solution footprint
- Ensure tight budget management and control
- Close interaction with IT&D area product leads for both value realisation, change mgt and road map definition
- Monitor value realisation from IT&D capabilities
- Provide stage gate oversight and sign-off (business case, gap analysis, go live, TTS) of all IT&D approved projects
- Develop process flows, and use cases to maximise simplification and value
- Develop and sustain strong relationships with internal and external stakeholders to ensure alignment with business objectives.
- Handle business conflicts and negotiate solutions to maintain smooth operations.
- Monitor and evaluate the performance of services / products against agreed targets, conducting regular service reviews and providing reports to senior management.
- Ensure compliance with company policies and relevant regulations.
The experience we're looking for
- Excellent communication skills to effectively liaise between the business and its customers, and to maintain strong relationships with key stakeholders.
- Ability to think strategically and anticipate changes affecting the business environment.
- Strong problem-solving skills to address and resolve issues promptly.
- A good understanding of IT services and how they align with business needs.
- Ability to lead and influence cross-functional teams to achieve organizational goals.
- Exposure to IT portfolio management.
- Degree in an analytical discipline
- Flexible mindset with good capacity to deal with ambiguity and adapt to change
- Experience in Agile / SAFe methodologies would be an advantage
What we offer
Equality
All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
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