IT&D Platform Architect, Digital Workplace Development
We are Reckitt
Information Technology & Digital
Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen.
Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.
About the role
Want to shape how employees work with AI every day? In this role, you’ll use technology to steer Rai as Reckitt’s governed employee AI and agentic collaboration platform - connecting people, knowledge, workflows and enterprise systems through one trusted experience.
Your responsibilities
- Help build Rai’s roadmap and priorities, balancing adoption, GBS demand and internal platform evolution.
- Turn demand into reusable Rai platform capabilities.
- Lead governance for new capabilities: standards, guardrails, access rules, onboarding patterns and quality gates.
- Coordinate engineering, QA, architecture, cyber security, cloud, and integrations.
- Oversee L4 support, incidents, monitoring, feedback loops, documentation and continuous improvement.
- Use the newest and latest technology to speed up the development.
The experience we're looking for
- Experience managing digital platforms, AI product, chatbot platform, integration platform or enterprise application.
- Good understanding of Azure and M365, ideally Graph, Azure OpenAI, MS Foundry, Entra ID, Azure DevOps.
- Practical experience of using Microsoft Agents Framework (formerly Symantic Kernel).
- Practical knowledge of APIs, OAuth, delegated permissions, OBO, managed identity and enterprise access control.
- Ability to work with engineers, other stream architects, cyber squad teams, and senior stakeholders.
- Strong platform/product skills: roadmap ownership, prioritization, governance, stakeholder management and value delivery.
- Pro-active attitude, clear communication style, ownership mindset and comfort with ambiguity in fast-moving AI technology.
- Background in .NET, C#, Python, TypeScript.
- Experience with RAG, vector search, knowledge ingestion, AI evaluations, prompt safety or GenAI observability.
Nice to have:
- Familiarity with ServiceNow
- Familiarity with Azure APIM
- Familiarity with MuleSoft
The skills for success
Azure, M365, .NET, C#, Python, TypeScript, GenAI, ServiceNow, MuleSoft
What we offer
Equality
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