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IT&D Senior Analyst, Digital Workplace Academy - Adoption & Change Management

City: Warszawa

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Information Technology & Digital

In IT and D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products.

Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen.

Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.

About the role

This position is accountable for:

Educating, Training Reckitt employees using internal and/or external resources
Supporting the Digital Workplace Manager – ACM to drive the adoption/engagement of existing and new capabilities (including AI tools adoption) and stakeholder management aspects of the Global Platforms, IT Operations and Enterprise Architecture initiative.
Coordinating activity across multiple workstreams to understand the requirements building a cohesive and consolidated plan and ensuring content is produced and disseminated accordingly.
Promoting the Global Platforms, IT Operations and Enterprise Architecture ways of working/vision across Reckitt

Your responsibilities

Understanding stakeholder landscape and requirements
Supporting the execution of digital adoption programs that involve changes to business processes, systems, technology, job roles, organisation structures, ways of working supported by internal AI tools
Building comprehensive and cohesive adoption and engagement approach considering a number of vehicles to optimise the messages that are required to be sent
Ensuring relevant content is created with relevant leads and internal comms aligned branding.
Analysing change requests, assess change impact, identify business needs, and document requirements
Seeking regular feedback of effectiveness of activities and seek to address continual improvement.
Applying a structured methodology and assist change management activities such as communication, training, resistance management, and change evaluation.
Creating and Supporting the Community of Practices
Creating a consistent Training program
Measuring the ROI of digital adoption initiatives
Responsible for all Global Platforms, IT Operations and Enterprise Architecture communication & channels moderation
Drafting and publishing communications for Global Platforms, IT Operations and Enterprise Architecture Senior stakeholder, and Reckitt Internal comms team review.
Producing internal content as necessary (e.g. newsletters/ SharePoint, weekly updates, feeds, video tutorials, video promotion)

The experience we're looking for

IT Adoption, Office365 experience, practical and successful AI tool internal adoption
Change Management Process
Solid IT delivery background – ideally with understanding of different technologies
PROSCI / APMG CM methodology
Experience in web design and content production particularly SharePoint (Desirable)
Proven experience as adoption and engagement specialist
Experience in copywriting and editing.
Working knowledge of MS 365 and co-related Apps: MS Teams, Workplace by Meta, Sharepoint, Forms, Planner.
Excellent communication (oral and written) and presentation skills
Highly proficient command of English

The skills for success

Platform Engineering, Agile Best Practices, User Experience Design, Compliance Management, Communication and Collaboration, Problem Solving, Attention to Detail, Mentoring and Coaching, Cloud Computing, DevOps, Containerisation, AWS, Azure, Docker, Kubernetes.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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