IT&D Senior Business Analyst

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Information Technology & Digital​

In IT&D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products.

Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen.

Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.

About the role

Genesis Insights is our AI-powered internal product designed to revolutionize how we generate insights and create breakthrough product concepts. We're transforming the way we use consumer, category, and cultural data to fuel innovation — faster, smarter, and more collaboratively. 

We are looking for a Senior Business Analyst who will play a key role in bringing this vision to life. This role is ideal for someone who thrives at the intersection of data, business strategy, and collaboration. You will partner closely with Marketing, I&A, CGO, and cross-functional teams to uncover insight opportunities, support data readiness, and facilitate the creation of impactful product concepts. 

You will act as both a strategic partner and a hands-on driver, leading stakeholder sessions, understanding real business needs, and ensuring the right data flows into our tools to generate truly valuable outcomes. 

Your responsibilities

Insight Generation & Concept Creation 

• Partner with global business teams to understand key growth challenges, brand needs, and innovation priorities. 
• Lead working sessions and discovery workshops with stakeholders to shape insight-led product concepts using Genesis Insights. 
• Translate business questions into clear input formats and use cases for our AI tools to act on. 

Business Engagement & Facilitation 

• Act as the key liaison between business stakeholders (Marketing, I&A, CGO) and the Genesis Insights product team. 
• Facilitate alignment sessions, gather feedback, and drive adoption across regions and categories. 
• Help internal teams articulate what “good” looks like when it comes to insights and concept storytelling. 

Data Discovery & Contextualization 

• Guide the process of identifying, sourcing, and validating relevant data (e.g. consumer research, category trends, brand strategy inputs). 
• Ensure business context is preserved and integrated into how data is structured and used within Genesis Insights. 
• Work closely with Data Scientists and Engineers to align on data quality, readiness, and application. 

Product & Process Support 

• Contribute to prompt creation and refinement for insight generation and concept creation. 
• Identify recurring business needs to inform product features, templates, and workflow improvements. 
• Support the development of training content, guidance, and onboarding experiences for business teams. 

The experience we're looking for

• 5+ years of experience in business analysis, marketing insights, or innovation-related roles. 
• Demonstrated ability to work with cross-functional teams in a global, matrixed environment. 
• Skilled in facilitating workshops, interviews, and collaborative sessions with senior stakeholders. 
• Strong understanding of how insights and data drive product innovation and strategy. 
• Excellent communication and synthesis skills – you can turn complex input into clear, compelling output. 
• Curious, tech-savvy mindset with a willingness to work alongside generative AI tools. 

The skills for success

Project Management, Programme Management, Design Thinking, IT Service Management, Innovation Processes, Innovation, User Experience Design, Change Analyst, Change Management, Digital Transformation, Value Analysis, Change Management, Adoption, Technology Adoption Lifecycle, Stakeholder Relationship Management, Cyber Security Strategy, Cyber Security, Data Privacy, Data Driven Practices, Market Value, Market Chain, Data Driven Practices, Advanced Analytics, Data Analytics, Governance.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.