IT&D Senior Manager - E2E Sales Simplification and Architecture
We are Reckitt
Information Technology & Digital
Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen.
Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.
About the role
The IT&D Senior Manager, Sales Simplification & Transformation is the accountable owner of end‑to‑end Sales technology simplification, ensuring Reckitt transitions to a unified, rationalised, and future‑proof Sales ecosystem/architecture.
The role brings together commercial process expertise, strong understanding of Sales technology and data landscapes, and senior transformation leadership. It leads the shift from product‑ and market‑driven solutions to capability‑led, globally consistent Sales platforms across channels and markets.
The role sets the principles, guardrails, and governance that shape the Sales Target Architecture north star and leads the definition of the target‑state direction in close partnership with Sales IT Leads and Enterprise Architecture / Platform teams. Through this, the role ensures simplification, reuse, and enterprise value creation, balancing capability standardisation, technology simplification, and quantified financial and cost outcomes. A critical focus is eliminating duplication, retiring legacy solutions, and accelerating delivery through clear direction and strong governance aligned to the Sales and IT&D long‑term strategy.
This role does not design or implement solution or enterprise architectures; it provides leadership, governance, and prioritisation to ensure Sales technology evolves as a simplified, financially sustainable business system.
Your responsibilities
- Lead the definition and evolution of the Sales Target Architecture direction, in partnership with IT capability and Enterprise Architecture teams
- Prioritise the Sales end‑state roadmap, explicitly balancing standardisation, simplification, and financial targets (TCO, run‑cost, investment efficiency)
- Drive technology, analytics, and tooling rationalisation across markets, eliminating duplication, fragmentation, and shadow IT
- Partner closely with IT Architecture team to ensure alignment with global platforms and enterprise standards
- Define and enforce Sales capability guardrails, workflow consistency, and interoperability principles to ensure scalable and coherent Sales solutions
- Build and maintain end‑to‑end Sales capability views by market archetype to support prioritization and informed trade‑off decisions
- Identify and Drive retirement of legacy tools, local builds, overlapping platforms, and cost‑heavy customizations
- Lead cross‑functional governance forums to decide what is standardized, replaced, redesigned, or automated
- Quantify and track value levers, including tool reduction, run‑cost savings, delivery acceleration, and reporting‑effort reduction
The experience we're looking for
- Strong ownership mindset with the authority to drive enterprise‑level simplification
- Proven ability to combine commercial strategy with technology & architecture expertise (not solution architecture)
- Strong financial acumen, with experience making trade‑off decisions based on cost, value, and return
- Confident operating in complex, multi‑stakeholders’ environments
- Ability to challenge constructively and influence senior IT leaders
- Strong analytical mindset with focus on value, reuse, and sustainability
- High political intelligence and comfort navigating competing interests
The skills for success
What we offer
Equality
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