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OTC AR Analyst with Czech

City:  Warszawa

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

About Global Business Services

Behind our iconic power brands that touch millions of lives daily – from Dettol and Lysol to Durex and Nurofen – lies a dynamic and vital engine: Reckitt's Global Business Services (GBS).Fuelled by a culture of positive energy and co-creativity - while learning together - OneReckitt GBS is at the forefront of our business, driving efficiency, standardisation, and innovation across our global operations. We're a fast-paced, purposeful team, constantly seeking to optimise our processes, leverage cutting-edge technology, and deliver exceptional value to every corner of Reckitt. We’re not a traditional back-office function; we’re a strategic powerhouse where diverse individuals with bright minds come together to solve complex challenges, shape future capabilities, and build a better global business that directly helps achieve Reckitt’s missionOur Finance team is not just another department; we're strategic partners and catalysts for change, who use our expertise to drive sustainable growth and create and protect value for Reckitt. With a strong emphasis on cross-functional collaboration and partnership, our inclusive, diverse and energised team breaks down traditional barriers, enabling you to thrive in a dynamic environment where you and your ideas matter. From leveraging insights and analysis to make data-driven decisions - to spearheading sustainable business practices that contribute to consistent and reliable business growth - we are unwaveringly passionate about making a meaningful impact, and always doing the right thing.

About the role

As an OTC AR Analyst, you will be part of the Global Business Services (GBS) Order-to-Cash (OTC) team, supporting the effective execution of end-to-end Accounts Receivable processes. 

This role plays a key part in ensuring timely and accurate processing of AR activities across credit management, collections, dispute resolution, deductions management, and reporting. You will help maintain strong financial control, improve cash flow, and contribute to delivering a high-quality service to internal and external stakeholders. 

Working with ERP systems and AR tools, you will support the management of customer accounts, resolve discrepancies, and contribute to performance reporting and analytics. You will collaborate closely with Sales, Finance, Customer Service, and Supply Chain teams to ensure smooth process execution and issue resolution. 

You will also contribute to process standardisation, automation, and continuous improvement initiatives, supporting the evolution of a streamlined and digitally enabled OTC function. 

Your responsibilities

  • Perform day-to-day Credit Management, Accounts Receivable activities, ensuring timely and accurate processing of transactions 
  • Monitor customer accounts and aging reports to support effective collections and cash flow management 
  • Investigate and resolve payment discrepancies, disputes, and deductions in line with defined procedures 
  • Support validation of claims and documentation, ensuring accurate updates in ERP and AR systems 
  • Maintain accurate financial records and ensure compliance with internal controls and company policies 
  • Collaborate with cross-functional stakeholders to resolve issues and improve customer outcomes 
  • Prepare and support regular AR reporting, including tracking KPIs and performance metrics 
  • Identify issues and escalate complex cases in a timely manner to ensure resolution 
  • Support continuous improvement initiatives, including process standardisation and automation 
  • Deliver a high level of service while building effective relationships with internal and external stakeholders 

The experience we're looking for

  • Experience in Accounts Receivable, Order-to-Cash, or Finance operations in a shared services or global environment 
  • Good understanding of OTC processes, including collections, disputes, deductions, and reporting 
  • Experience working with ERP systems (e.g., SAP) and familiarity with AR or OTC tools (e.g., HighRadius) 
  • Strong analytical and problem-solving skills with attention to detail 
  • Strong communication and stakeholder management skills 
  • Ability to work in a fast-paced, process-driven environment 
  • Proactive mindset with a willingness to learn and improve processes 
  • Good understanding of financial controls and compliance principles 
  • Proficiency in both English and Czech is required

The skills for success

Project management, Financial systems, Improve business processes, Accounting Principles, Financial Reporting, Stakeholder engagement and influence.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.


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