SAP Training Lead

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Information Technology & Digital​

In IT&D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products.

Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen.

Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.

About the role

The ERP transformation programme is deploying global standard operating procedures supported by an ERP System (SAP) globally to Reckitt’s commercial offices and factories across Finance, Sales, Supply and Manufacturing functions.

The SAP Training Lead role is part of the central ERP Organisational Change Management Team who are responsible for coaching the deployment sites through their change journey to maximise system adoption and achieve stabilization of new processes and ways of working. 

The SAP Training Lead will support the successful implementation of the global ERP Transformation programme by being accountable for ensuring new SAP end users have the right skill, capability and understanding of new processes and system to ensure smooth adoption and minimal business disruption.  This includes oversight of the design, development, delivery, monitoring and reporting of training programmes and tools.

This person will be responsible for managing a central SAP training team which includes 5 permanent Reckitt resources made up of 2 Training Specialists (Commercial and Manufacturing) and 3 Training Coordinators and coaching the team through the complexities of a global transformation programme.  Occasional travel to site will be required to onboard the local training team, to engage local senior leaders on the importance of releasing their teams to attend mandatory training and to perform training readiness assessments.

The ERP transformation programme is one of the largest at Reckitt, heavily focused on value extraction for the company. This role therefore provides an excellent opportunity with wide responsibility for the right candidate to make a real impact on the learning experience of a large user group in Reckitt.

You will be joining a friendly and highly collaborative organisational change management team. We are very welcoming and supportive.

Your responsibilities

• Lead the SAP Central Training team of 5 people, manage their time, output and development
• Build an engaging work environment and team dynamics
• Accountability and ownership of the SAP Training strategy, methodology, tools and materials
• Maintain an awareness of learning technologies and future trends to look at where relevant to our OCM strategy improvements  
• Ownership of the deployment training plan and full accountability of all SAP Training related activities including Super User and End User Training
• Onboard, oversee and mentor the local OCM resources in the deployment markets to ensure execution of all training activities on time and to a high standard
• Management of usage and maintenance of training client and associated global data necessary to deliver training exercises
• Typical project management responsibilities including planning, status reporting, recording risks/issues/dependencies and ensuring appropriate escalations
• Close collaboration with PMO for training related deliverables and input for Toll Gates and Check Points

The experience we're looking for

- A seasoned background in change management, with insight into how technology drives organisational change.
- Demonstrable ability to lead change initiatives that align with strategic goals, showing you can think big but detail-orientated.
- Strong analytical prowess, blended with a knack for solving complex problems.
- Exceptional communication skills; you're as comfortable presenting to senior leaders as you are mentoring your colleagues.
- Agile and responsive to the ever-evolving landscape of IT & D, able to keep pace with the rapid changes in our industry.

The skills for success

Digital Strategy, Produt Development, system development, Project Management, Programme Management, Design Thinking, Process Automisation, IT Service Management, Innovation Processes, Innovation, User Experience Design, Change Analyst, Change Management, Digital Transformation, Value Analysis, Change Management, Adoption, Technology Adoption Lifecycle, Stakeholder Relationship Management, Vendor Management, Outstanding Communication, stakeholder engagement, Digital Strategy, Product Solution Architecture, Cyber Security Strategy, Cyber Security, Data Privacy, Portfilio Management.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.