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STP Senior Analyst with Turkish

City: Warszawa

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Global Business Services

Our Finance team is not just another department; we're strategic partners and catalysts for change, who use our expertise to drive sustainable growth and create and protect value for Reckitt. With a strong emphasis on cross-functional collaboration and partnership, our inclusive, diverse and energised team breaks down traditional barriers, enabling you to thrive in a dynamic environment where you and your ideas matter. From leveraging insights and analysis to make data-driven decisions - to spearheading sustainable business practices that contribute to consistent and reliable business growth - we are unwaveringly passionate about making a meaningful impact, and always doing the right thing.

About the role

As the STP Senior Analyst, you will take ownership of key Source-to-Pay governance, escalation and performance management activities, supporting the effective delivery of STP operations across markets, BPO partners and cross-functional teams. You will act as an experienced escalation point for more complex BPO and market queries, ensuring policy-driven exceptions are investigated, resolved and documented with appropriate control discipline.
You will monitor SLA performance, maintain structured escalation and exception logs, support high-risk payment approval documentation, and collaborate with OTC and RTR teams to resolve interdependent process issues. You will also lead analysis of exception trends, contribute to root cause analysis and recommend automation, process improvements or upstream fixes to strengthen efficiency, compliance and user experience across STP.

Your responsibilities

• Own day-to-day governance and escalation support across Source-to-Pay processes, acting as an experienced escalation point for BPO and market queries before manager involvement.
• Investigate and resolve policy-driven exceptions (e.g., compliance, tax, DOA issues).
• Track BPO performance against SLAs and report breaches, supporting management review.
• Maintain structured logs of escalations and exceptions for audit readiness.
• Validate and prepare documentation for high-risk or exception-based payment approvals under manager oversight.
• Support OTC and RTR teams in resolving interdependent issues.
• Participate in governance forums and provide insights on recurring pain points.
• Serve as the liaison for operational queries between BPO and market teams.
• Maintain query resolution dashboards and perform trend analysis.
• Analyse exception and query trends to recommend automation or upstream fixes.
• Contribute to root cause analysis for compliance gaps.

The experience we're looking for

• Experience in Source-to-Pay, Finance Operations, or shared services environments
• Strong understanding of procurement workflows, ERP systems, and governance frameworks
• Strong analytical and problem-solving skills with a data-driven mindset
• Excellent communication and influencing skills to manage stakeholders effectively.
• Ability to work collaboratively across teams and manage multiple priorities, providing guidance and support to more junior members of the team.
• Continuous improvement mindset with experience in identifying process enhancements.
• Fluency in Turkish and English, with strong verbal and written communication skills

The skills for success

Project management, Financial systems, Improve business processes, Accounting Principles, Financial Reporting, Internal Controls, Stakeholder engagement and influence.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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