Omni Channel Regional Manager West

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Medical​

Our Medical team turns science and clinical data into world-beating products and ideas. We develop the products, and build the medical community relationships, that fuel our growth. Our competitiveness and relentless innovation set us apart. And, every day, we go above and beyond to support our consumers at every stage of life.

Our dedication drives the sales of our portfolio across designated paediatric and OBGYN office and hospital segments, where we work with them to make sure the people in their care benefit from having access to our trusted nutritional products.

Our team are trusted to set the direction we need to deliver outstanding results. And because our areas of expertise are so critical to Reckitt's success, we develop and cultivate business relationships with key decision makers like physicians, M.D., office staff, hospital staff and others in the consumer influence network.

About the role

This role will lead, coach and develop talented healthcare sales team to provide best in class services, education to healthcare professional customers supporting them in making informed decisions to provide best infant and paediatric nutrition care.  The Omnichannel Regional Manager is responsible to develop team capabilities, strategic regional plans. coach and motivate the team to deliver outstanding regional results and contributing to the overall corporate growth.   The Omnichannel Regional Manager is actively engaged at a Senior leadership level to drive the corporate culture and lead the changes to accelerate long-term growth

Your responsibilities

Develop strategic plans to achieve business results

• Translates brand & business growth priorities into strategic regional and territory plans, allocate and prioritize resources to drive outstanding results.
• Collaborates with medical marketing and healthcare sales operations teams to develop messages, supporting material, approaches and sales tools to meet the needs of healthcare professionals.
• Accountable to monitor and deliver individual and team stretch goals with measurable objectives to accelerate result attainment.
• Analyses regional performance and take actions to fast track results and sets ambitious objectives.

Develop a high performing team

• Develops a highly performing, nimble and effective team culture with strong accountability, ownership and agility to drive results.
• Provide effective coaching leading to outstanding individual and team performance and offer growth opportunities. 
• Focuses team on excellence in execution to drive actions to achieve sustainable sales and market share growth.
• Develops team business acumen, critical and strategic capabilities to focus efforts efficiently and effectively.
• Anticipates changes in competitive activities, customer communication preferences and external landscape and to drive action plans to differentiate and entrench our leadership position.
• Challenges team to meet stretch goals and deliver business objectives with fresh perspective and new ways of working.

Act as leader representing the organization in front of team and customers

• Builds exceptional team capabilities by identifying, recruiting and retaining talent within the organization.
• Ensures transparency of decisions, while supporting the organization directions.
• Engages in customer meetings representing corporate directions and develop long-term partnership.
• Develops and presents regional business plan to internal stakeholders.
• Develop and maintain regional budget to drive superior returns.
• Develops team and individual talents assisting personal growth and career aspirations.

Competencies  

• Agile and comfortable to work in a fast pace environment.
• Act with growth mind-set and stretch team to overachieve results.
• Ability to analyse critical market information
• Agile with financial data, translating efforts into P&L impact.
• Ability to communicate with confidence despite the situations to direct team, internal colleagues and external customers
• Leverage good judgement and data in decision making
• Possesses strong interpersonal and organizational skills

• Agility to handle multiple work priorities while remaining focused on key goals for self and team.
• Proficiency in tactical plan development and implementation.
• Familiar with healthcare professional segmentation and communication preferences.
• Familiar with market trend data such as Nielsen, POS and usage of market research studies.
• Remain curious and informed about regional (provincial & territorial) healthcare landscape changes and vision.
• Has strong work ethics and can work in a compliant and regulated environment
• High proficiency with Microsoft Office tools and ability to learn and use new systems and technology in executing operational plans.

The experience we're looking for

• 7 to 10 years of experience with advance/ well developed skills and knowledge of Healthcare sales and marketing with track record of driving performance

• Experience in the area of leading, coaching, developing individual and team to achieve established goals and sales targets
• Experience in developing regional sales structure supporting evolving go to market approach
• Experience working directly with healthcare professionals and exposure to the Healthcare industry.

• Owns comprehensive understanding of consumer and customer journeys within the healthcare environment including hospitals, community, formulary reimbursement programs, regional and provincial healthcare system and different type of healthcare professional practices.
• Has experience promoting broad product portfolio, 
• Excellent verbal and written skills – English language  

• Business Related travel constitutes at minimum 50% of the role.

The skills for success

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.