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IT&D Manager Adoption, Creative Tech & Content

City: Warszawa

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Information Technology & Digital

In IT and D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products.

Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen.

Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.

About the role

The IT&D Manager – Adoption, Creative Tech & Content is responsible for driving adoption, engagement, and value realization across Creative Tech & Content products and solutions. The role sits between technology and business teams, acting as a bridge between product managers, business stakeholders, and end users to ensure solutions are effectively adopted and deliver measurable business value. This is a global individual contributor role working across multiple markets, functions, and stakeholder groups within the Creative Tech & Content organisation.

Your responsibilities

• Drive adoption and value realization initiatives for Creative Tech & Content products and platforms.
• Partner with product teams, business stakeholders, and users to define and execute adoption strategies aligned to business priorities and product roadmaps.
• Engage and manage relationships with core users, super users, and stakeholder communities to gather feedback and improve user experience and product effectiveness.
• Work closely with Product Managers and Marketing Excellence stakeholders to prioritize roadmap initiatives and translate business needs into adoption plans.
• Define and track adoption success measures, ensuring solutions deliver clear benefits versus current ways of working.
• Identify adoption barriers, risks, and improvement opportunities, and coordinate actions to resolve blockers.
• Facilitate regular stakeholder and super user engagement cadences to support change management and continuous improvement.
• Support deployment roadmap planning with a benefits-led approach to maximise business impact.
• Operate effectively in an evolving environment where frameworks and adoption approaches continue to mature and develop.

The experience we're looking for

• Experience working in IT&D, digital product, business analysis, product adoption, change management, or related functions.
• Strong stakeholder management and communication skills with the ability to influence across technical and business teams.
• Experience working with cross-functional global teams and multiple stakeholder groups.
• Structured and process-oriented mindset with strong organisational and problem-solving capabilities.
• Ability to work independently, navigate ambiguity, and demonstrate high ownership and agility.

Preferred:
• Experience in product management, business analysis, or product-led adoption initiatives.
• Exposure to Creative Tech, Content, Media, Marketing Technology, or related digital ecosystems.
• Experience driving user adoption, engagement, or value realization for digital products or platforms.
• Experience within FMCG / CPG environments preferred.

The skills for success

Product Development, system development, Project Management, Programme Management, Design Thinking, Process Automisation, IT Service Management, Innovation Processes, Innovation, User Experience Design, Change Analyst, Change Management, Digital Transformation, Value Analysis, Change Management, Adoption, Technology Adoption Lifecycle, Stakeholder Relationship Management, Vendor Management, Outstanding Communication, stakeholder engagement, Digital Strategy, Product Solution Architecture, Cyber Security Strategy, Cyber Security, Data Privacy, Portfolio Management, Data Governance, Product Compliance, Media Analytics, advertising, Consumer Engagement, Market Value, Market Chain, Data Driven Practices, Advanced Analytics, Data Analytics, Governance.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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